100 % Customer Satisfaction Guarantee

Our Promise

At NewSeptic, we need you to be fully confident in our software. We truly believe you will find the software on our website to be useful and enjoyable to use. If for some reason it doesn't work out for your property, we are proud to offer a 30-day money-back guarantee.


Customer Problems

If you have purchased use of our software and feel like it is not working for you, we want you to call us. We need our septic system design services to work for everyone. It is our pride, therefore we are only a call away, and can have your project back on track.

Customers may find help within our Frequently Asked Questions FAQ page for our software.